We have a 10-day return policy, which means you have 10 days from the date you receive your item to request a return.
Upon receipt, your item will have a tamper-proof ribbon attached. DO NOT REMOVE THIS RIBBON. Removal of the ribbon negates return eligibility.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with ribbon tags, and in its original packaging.
To start a return, you must contact us at goodnightchristy@gmail.com. Please note that returns will need to be sent to the following address:
C. Walton - BGC
3007 SE 169th Avenue,
Portland, Oregon 97236
If your return is accepted, you are responsible for shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at goodnightchristy@gmail.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain items cannot be returned, including commissioned/custom products (e.g., special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase of the new item.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. As above, your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please contact us at goodnightchristy@gmail.com.